Question 1

How to pack a parcel correctly?

Accepted Answer

Choose any packaging option convenient for you:
– box;
– suitcase;
– bag;
– other dense packaging.
The main thing is that the packaging is strong and reliable for transportation.

Question 2

How to sign a parcel correctly?

Accepted Answer

The information can be written directly on the packaging or a data sheet can be placed inside.
It is necessary to specify:
– surname and first name of the recipient;
– city;
– postal code;
– phone number.

Question 3

Can I transfer meat, sausages, or sausages?

Accepted Answer

Yes, you can. Please ensure that the packaging is secure: meat products and sausages must be hermetically sealed. Glass jars must be carefully wrapped with protective material to avoid damage during transportation.

Question 4

Can I transfer medication?

Accepted Answer

Yes, you can transfer general medications. However, transferring syringes is prohibited.

Question 5

Can gold jewelry be transferred?

Accepted Answer

Yes, you can. Please inform us in advance if there are any valuables in the package.

Question 6

Can I transfer my passport?

Accepted Answer

Yes, you can. Passport transfer is a separate service that requires prior approval.

Question 7

Can I transfer equipment?

Accepted Answer

Yes, you can. Please let us know in advance if there are any appliances in the package.

Question 8

Can I transfer a TV, bicycle, furniture, and other large items?

Accepted Answer

Yes, we can. We also accept large items for transportation - please clarify the details in advance.

Question 9

What are the restrictions on the weight or size of a parcel?

Accepted Answer

There are no weight or size restrictions. However, oversized cargo must be agreed upon in advance.

Question 10

Can I transfer documents other than a passport?

Accepted Answer

Yes, you can. The restrictions only apply to documents containing state secrets or confidential information that cannot be transmitted without special permission.

Question 11

Are there any items prohibited for transportation?

Accepted Answer

The prohibited items include:
– alcohol in large quantities (contact us);
– tobacco products;
– flammable materials;
– gas cylinders;
– weapons;
– chemicals;
and other dangerous items.

Question 12

What payment methods are available?

Accepted Answer

Payment is possible in cash or by bank transfer.

Question 13

What are the restrictions on the weight or size of a parcel?

Accepted Answer

There are no weight or size restrictions. However, oversized cargo must be agreed upon in advance.

+380 093 064 56 76

+380 096 150 52 09

+44 7543 15 72 70

Questions and answers